MC California USA

warranty

all luggage come with a 3 year warranty against material faults 

to register

sign up to the site and in your message add

purchase date

price

style

colour

where purchased

 

cover

UK Warranty 
The  warranty covers faults caused by defective workmanship or material, but excludes mishandling by carriers. The warranty provides for repair, or at discretion, a replacement within the UK. (Shipping fees to and from our repair center may apply). The warranty does not cover damage due to general wear and tear. To activate your warranty, register your purchase online. Outside of the UK, where we  are not present, this will be at the discretion of the distributor, and may be a chargeable service. If no distributor is present, your claim will be considered in the UK.

What is not covered under the Warranty?

  • > Mishandling damaged caused by Airline luggage handlers or other travel operators (Such as rips, scratching, denting, cracking, sheared off wheels or components, bent trolley handles and similar)
  • > General use or wear and tear
  • > Neglect
  • > Accidents
  • > Abrasions
  • > Exposure to extreme temperatures
  • > Damaged caused by exposure to water, beauty products, chemicals, solvents or acids
  • > Damage to any contents in transit such as Camera’s, Media Equipment, bottles etc.
  • > Deliberate damage
  • > Matching products, or items purchased as a set
  • > Combination lock issues caused by incorrect setting of the lock, if you use the lock incorrectly, or if it has been forced open

If you have forgotten or misplaced your personal code, or your lock becomes jammed by trying to re-set the combination whilst it is already locked, please click the following link to view a variety of instructions you can use to find your original code, and how to re set it:

 

thanks